Aman Rehman: India's young 'Animation' genius

Aman Rehman: India's young 'Animation' genius

He is a 10th grader, but don't mistake him for an ordinary school going student. At 13, Aman Rehman creates an unbelievable sight when he dons the hat of a lecturer, teaching college students in animation institutes in Dehradun. Aman has already made more than 1000 animation films. Take a look at this incredible story.

For more information visit:
http://in.news.yahoo.com/video/aman-rehman-indias-young-animation-074004578.html

Diwali Specials By Inmates of Kasturba Gandhi National Memorial Trust - Hyderabad

Inmates of Kasturba Gandhi National Memorial Trust (KGNMT), Hyderabad prepared several creative artifacts for the upcoming Diwali Season. This Diwali season will really be brightened by these artifacts.  KGNMT inmates have once again exhibited their creative talent.  KGNMT  creative talent certainly needs to be recognized and encouraged.  Let us join hands and make them feel proud.

Please contact
Mr. Murthy 9347502345
Mr. Srinivas 9393667141
for further details and placing orders.  Please remember, your are supporting for a CAUSE.

Thanks you very much for your support and encouragement.

Web Site: http://kgnmthyd.org

Facebook : http://www.facebook.com/pages/The-KGNM-Trust-Hydershakote-Hyd/173116779398544?sk=info

e-mail: kgnmtrusthyd@gmail.com  

  


      
 

Innovation Jockeys Inspiration

Students on a mission to save India's Mothers

Innovation Jockeys Inspiration

“One of our team members’ sister suffered through two miscarriages. When she got pregnant a third time, Dr. Shital Munde ensured she received round-the-clock medical care and kept track with daily reports. This time, the pregnancy was a success,” recounts Shantanu Pathak, a member of Team CareMother.  

From left to right: Swapnil, Shantanu, Vaibhav and Dr Shital Somani

While they had managed to save a family member’s life through intensive medical care, Shantanu, a Telecommunications Engineer couldn’t help thinking of the women who had no access to even primary health care. What happened to them?

The research that followed threw up some shocking statistics. According to the WHO, 800 women die every day in India from preventable causes related to pregnancy and child birth. The yearly count of pregnant women in India is 30 million; with 75% of them belong to the rural areas of the country. Proper medical attention and healthcare is inaccessible in most of these areas leading to the high mortality rate. This was unforgivable. What good were the advances in modern medicine when they couldn’t reach those who required it the most? Maybe further advances needed to be made.
There was need to develop a system that would be easily accessible for women across the country to receive appropriate medical care and diagnosis during their pregnancy. The aim was to ‘educate pregnant women, empower health workers with advance tool and enable doctors to track records of all patients at one place’. If they were to deliver on all of these goals the solution required varied areas of expertise. Thus, apart from Dr. Shital Munde and Shantanu the effort brought together an interdisciplinary team from Mumbai consisting of a Polymer Engineer Swapnil Kokate, Vaibhav Tidke a Chemical Engineer, Dr Shital Somani a Dentist and Aditya Kulkarni a Computer Engineer.

The endeavor gave birth to an innovation the team calls CareMother. The innovation consists of a portable kit of sensors integrated with a mobile application for pregnancy (high risk and regular) care which can be integrated with public hospitals, government healthcare databases and even Aadhar Card ID systems.

“It allows basic, non-invasive medical test at home with unique kit and mobile application, enable doctor to track and analyse patient with historical data, connect doctor and patient 24X7 by mobile app, early diagnosis of high risk complications,” explains Vaibhav.
The team is determined that their innovation will empower gynecologists, government and health workers to reach and manage many patients and offer them quality of service.

“Over five years, CareMother will reach 15000 rural health centres and 15 million women in India by saving millions of lives, creating digital pregnancy care awareness and government money with 15 extra visits at home,” they tell us.

Apart from winning the Public Service category at Innovation Jockeys 2013, CareMother has won numerous accolades in the country and overseas as well. Chief amongst these, is being named among the top 10 innovations for Silicon Valley Programme by DST-Lockheed Martin Corp jointly with Stanford University and University of Texas, Austin, USA.

So what is their innovation mantra?

“Find the problem and convert it to an opportunity,” says Dr. Shital Munde.

Source:
http://in.specials.yahoo.com/news/students-to-the-rescue-of-india-s-mother-075730699.html

Engineer wins Shanti Swarup Bhatnagar Award for creating synthetic bone

Engineer wins Shanti Swarup Bhatnagar Award for creating synthetic bone

There is a new bone in contention only it is a synthetic one.

This synthetic bone is the work of Bikramjit Basu, a 40-year-old scientist who studied metallurgy (now called materials science) and is one of the eight recipients of India's very own Nobel Prize for young scientists-the Shanti Swarup Bhatnagar Awards, 2013.

He has won the award in 'engineering sciences' but his research promises to take care of the common man's health woes. In a country where 50 per cent of the population faces risk of some sort of bone disease, Basu has come up with a lab-grown bone.

Bikramjit Basu is a 40-year-old scientist who studied metallurgy.

That's the way of 21st century science, where cutting-edge research in biosciences is happening through engineers, physicists and chemists. "That's because, we ask different questions and pursue different methods, that biologists do not ask or are not interested in," says Basu, associate professor of materials research center at the Indian Institute of Science, Bangalore.

New research in the medical sciences is also marked by a materials rush. Biomaterials, from nature or grown in the lab, are substances that are being 'mashed' with biological systems, supplementing or replacing natural functions. The 50-year-old science has grown so much that the materials are now being used every day in surgical procedures and drug delivery.

"Natural bone consists of collagen and something called hydroxyapatite," says Basu. Collagen is a protein that gives bone its resilience, while hydroxyapatite-the source of bone calcium-provides strength and rigidity. For the last four-five years, Basu and his team-first at IIT-Kanpur and then at IISc-has been working on developing an 'implantable biomaterial' that would regenerate bones. "We needed to create something that would have electrical property, biological compatibility, strength and toughness to resist fractures."

His engineering skills came into play: measuring a material's ability to conduct electric current is essentially an engineer's approach. But the problem in hand was fundamentally biological: "Cells in the body communicate with each other by sending and receiving signals," he adds. Signals, from outside the body or from other cells, are passed on though electrical impulse. In a unique experiment in his lab Basu showed that when electrical current was sent in, his bone implants allowed cells to "crosstalk" and grow.

The science has enormous healthcare implications. It simply means better treatment and healing for bone injuries: it can be fixed onto bones, be shaped to fit voids or chips, be absorbed by the body eventually to re-grow new bones.

Question is: when will it reach the common man? "For lab-grown systems to work in the body, there are many more steps that need to be taken, including clinical trials," he says. For that clinicians and engineers need to work very closely. "But in our country such work rarely takes place. Everybody works in isolation. And scientific research does not get translated into application." This is where the West beats the developing world. During his research at University of Leuven in Belgium as well as University of California, Santa Barbara, US, this is what he saw: "Most top universities have a hospital and a host of research labs work in collaboration with it. The work gets translated seamlessly, from lab bench-side to hospital bedside."

For now, such awards bring visibility to the field and to our world-class researchers. For Basu's father, who could never pursue his academic dreams and worked in the railways to hold his family together in the wake of Partition, this is a dream come true. The nation, however, has to walk many more miles before the synergy of science and clinical application can join hands to reach the common man.

Source:

http://indiatoday.intoday.in/story/engineering-sciences-bikramjit-basu-synthetic-bone-shanti-swarup-bhatnagar-award/1/312074.html

Egg vendor gives free coaching to civil services aspirants in Bihar

'Egg vendor' gives free coaching to civil services aspirants in Bihar

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Manoj Kumar Roy, now an Indian Ordnance Factory Service officer, sold eggs, worked as a vegetable vendor and even mopped the floors of an office to earn a living during his struggling days.

He sold eggs, worked as a vegetable vendor and even mopped the floors of an office to earn a living during his struggling days in Delhi. Sheer grit and hard work only helped Manoj Kumar Roy, who hails from Bihar, brave all odds and bag the 870th rank in the coveted central services exam in 2010.

Roy (35) - now an Indian Ordnance Factory Service (IOFS) officer - spends his weekends grooming poor students of his state to help them crack the UPSC exam.

"The service is absolutely free," he said.

Roy travels 110km from Nalanda, where he is posted as an administrative officer at Rajgir Ordnance factory, to Patna every weekend.

"When I cracked the civil services in my fourth attempt, I thought about many youngsters who could not afford the costly coaching," he said. "So I decided to extend my help to them." Roy said he was lucky to get his first posting at Rajgir in his home state. "I was allotted the IOFS on the basis of my rank in the UPSC exam," he said.

Roy started providing free coaching to deserving and poor children soon after he was posted at Rajgir. "Most of my students belong to poor or lower middle class families," he said.

 

 Manoj Kumar Roy with one of his students, Reshu Krishna, who came 13th in BPSC exam.

Roy's mission is supported by his wife Anupama Kumari, a deputy collector in Patna City. "My wife has qualified the Bihar Public Service Examination," he said. "I asked her to coach and share her experiences with my students. She readily agreed to my request." Most of his successful students owe their success to Roy. Reshu Krishna, who scored the 13th rank in the BPSC examination and qualified for the post of deputy superintendent of police, said she had benefited immensely from Roy's classes.

"Sir (Roy) used to teach us geography and general studies," she said. "His tips were invaluable to all of us." Arun Kumar, who came 390th in the same examination, said Roy inspired him to appear for the BPSC exam. "I came in contact with Roy sir during my college days," he said. "When I failed to qualify in the UPSC examination and the Bihar Police's recruitment test for sub-inspectors, Roy sir motivated me and helped me crack the state civil services examination," Arun said.

As many as 45 students, who were trained by Roy, have qualified the recent combined BPSC exam of three batches.

Source:

http://indiatoday.intoday.in/story/egg-vendor-free-coaching-to-bihar-students-upsc-exam-patna/1/309994.html

Engineer's plastic-to-fuel device passes patent office tests

Engineer's plastic-to-fuel device passes patent office tests

CHENNAI: Is necessity the mother of invention? Well, not always. Determined to find a cheap and sustainable fuel, engineer Chitra Thiyagarajan developed a unit that converts plastic waste into a fuel similar to diesel. After a series of tests in a sustained three-year effort, Thiyagarajan finally perfected the device and applied for a patent.

 C S M Sundaram, Thiyagarajan's guide, said the device was the result of backbreaking work, persistence and dogged tenacity. "It involved research, fieldwork and frequent upgrading of design," he said. "I may have helped her occasionally but the credit is all hers," said Sundaram, 80, a retired professor of St Xavier's College, Mumbai.
She applied for a patent for the device in June 2013. "The patent authorities checked the machine for two months and verified that it could be patented. They accepted my application in August," Thiyagarajan said.

Explaining how her 'pyro-plant' functions, she said, all plastics except PET bottles are put in a chamber and heated in the absence of oxygen over chromium micro band heaters (similar to those used in water immersion rods) to temperatures of between 350oC and 375oC. The gas generated passes into another chamber with a water coolants coils on two sides. It is then pumped into another compartment half-filled with water. The fuel floats on the surface. Non-soluble gas that passes into a condenser can be used as an LPG alternative.
The device is not expensive and requires just three hours to generate fuel. A 5kg unit costs around Rs 75,000 and a 25kg variant, Rs3 lakh. Each kg of plastic produces 800ml of diesel. While the diesel can be stored, the LPG generated has to be used directly and cannot be compressed, Thiyagarajan said.

"A similar process is used to generate fuel in China but the production costs are high and it is a time-consuming process," Thiyagarajan said.
Indian Institute of Technology-Madras chemical engineering professor S Pushpavanam said the invention is feasible and could be used to produce fuel.
Thiyagarajan's other inventions include a night vision camera and an electromagnetic belt for physiotherapy.

Source:
http://articles.timesofindia.indiatimes.com/2013-08-26/chennai/41454053_1_fuel-patent-device

They can, because they think they can

They can, because they think they can

  

In spite of being visually challenged, Naqi Hyder Rizvi has topped the Industrial Engineering exam of Alfaisal University, Riyadh, while his younger sister Rubab Fatima, with partial vision, is equally capable

Mumtaz Fatima flanked by her son Naqi Hyder Razvi and daughter Rubab Fatima at The Hindu's office in Hyderabad on Wednesday

You’ll never find a rainbow if you are looking down. And Naqi Hyder Rizvi never did. He always believed in positive anything is better than negative nothing. Today Naqi’s family is justifiably proud of his achievements. In spite of being visually challenged, Naqi (22) has topped the Industrial Engineering exam of the Alfaisal University, Riyadh, held in June.
 

Naqi and his younger sister, Rubab Fatima, are victims of congenital glaucoma. While Naqi lost vision in both eyes at the age of seven, his sibling has partial vision in the right eye while the left one is totally blind. Interestingly, both of them have never been to a school for visually-impaired.
 

Right from nursery they have studied in normal schools and excelled. Fatima (21) is now pursuing B.Sc in Saudi Arabia where her parents have settled down. The family makes an annual visit to Hyderabad for check up at L.V. Prasad Eye Hospital.

Woman of steel

Behind every successful person there is a woman. And in their case it is their mother Mumtaz Fatima. Superhuman is how they describe their mother. An MBA graduate herself, Mumtaz turned down many lucrative jobs just to help her children get a good grounding in education. Love is the language which the deaf can hear and the blind can see. The duo not just feel, but also see the motherly affection showered by Mumtaz which helped them face the challenges upfront.
 

Right from day one Mumtaz did not allow her children to get the feeling of being disabled. She treated them like normal kids and in this, she got support from her Pakistani husband Sibte Hyder Rizvi. The National Association for Blind, Mumbai, was very supportive.

Many regular schools in Karachi refused to accept the children. Luckily, Springfield School admitted them. But it was only the beginning and not the end of the struggle. A brilliant child, Naqi could easily comprehend and remember what was taught in the classroom. But his mother had to put in extra effort to help him write. “I made clay models of various things so that he can touch and feel the shape. I also made maps using cotton for him to identify,” says Mumtaz.
 

She also learnt Braille script and experimented with assistive technology like tape recorder, German plastic sheets, computer speaker software, JAWS, to help Naqi learn the lessons.

“I had very understanding and accommodating friends and faculty at the university,” says Naqi.
 

The only thing worse than being blind is having sight, but no vision. But Naqi has his plans worked out. Both he and his sister feel a strong sense of belonging for people from both sides of the border since their father is from Pakistan and mother from India.

“I want to be an ambassador of peace,” says Naqi.

Source:

http://www.thehindu.com/news/cities/Hyderabad/they-can-because-they-think-they-can/article5049600.ece?homepage=true

RAKHI'S BY KGNM TRUST INMATES, HYDERABAD

RAKHI'S BY KGNM TRUST INMATES, HYDERABAD

As the festive season of Rakshabandan is fast approaching, I encouraged inmates of Kasturba Gandhi National Memorial Trust (KGNMT, a house of destitute women), Hyderabad to make Rakhis. This is their first attempt to make Rakhis.  I was amazed at their commitment and interest. They made several Rakhi’s of different styles and colors.

The inmates actively participated and made Rakhis.  This activity bonded them like a glue.  Their confidence was also boosted.  They were so excited when they made their first Rakhi sale, that it was very difficult to contain their excitement.

The inmates already sold about 150 Rakhis.  The inmates are also planning some activities like diya making, greeting cards etc. for Diwali season.

The intent of these activities is to make them feel that they are also capable of making something that is useful to the society, generate some revenues and more importantly inject the dose of self-confidence and make them feel that they are also capable of developing creative artifacts.

If you have ideas as to how we can encourage and make KGNMT inmates self-reliant, send your comments to Ravi Talluri: info_rst@yahoo.com

Feel free to contact the following persons, if you want to place orders and encourage the inmates of KGNMT.

Mr. Murthy, Manager KGNMT 9347502345

Mr. Srinavas, Manager KGNMT 9393667141

Creative Children At KGNM Trust

CREATIVE CHILDREN AT KGNMT TRUST, HYDERABAD

The Kasturba Gandhi National Memorial Trust (KGNMT) at Hydersha Kote, Hyderabad, AP, India is an abode for destitute women and children. The center is providing training to women in various categories of self-help skills such as Tailoring Embroidery, Textile block printing, Biscuit-making, Bakery, Confectioneries and Condiments etc.  Currently the trust has about 130 members whose age ranges from 6 months to 70 years. Of these 130 members, about 40 members are students.  These students are attending schools and colleges.

A creativity workshop was conducted for these students.  The results were very fascinating.  The members freely expressed their ideas and demonstrated their talent.  As usual, I was astonished at their creative ideas. This is a special workshop unlike other school workshops, considering the trauma and hardships of the inmates. This workshop certainly worked as a morale booster.  It boosted their subdued creative spirits and increased cohesiveness.  We have to inject the confidence required for them to join the main stream of the society.  They need support and encouragement.  The support does not necessarily mean monetary support.  They must get the feeling that their voice and ideas are heard.  They need to be encouraged and more importantly appreciated. Momentarily they forgot their agonies.  We have to make it a point and pave way to make them permanently forget their agony and past.

The journey has just begun and path is full of challenges.  With the limited resources and several constraints, the creativity workshop was successfully conducted.  Obviously one such workshop will not give us the desired results. I am planning to conduct series of such workshops at KGNMT.  The intent is two folds – boost their self-esteem and nurture their creative talent. The more we encourage them the more they are likely to make an attempt to come out of their shell.  

I would like to emphasize the fact that unlike normal kids and students, the inmates of KGNMT is growing up in very challenging circumstances.  There is a crying need to support the inmates. Please take few moments to admire their talent.  Also feel free to share your ideas on how to conduct more meaning full workshops in order to ensure that they can lead normal life over a period of time.  I want to thank KGNMT staff and others for supporting me in my endeavors.  My special thanks to friend to Mr. Jai Shankar, who sponsored the workshop. Without your support the mission will be unfinished.  I am counting on your continued support.

Chennai youngster invents hybrid eco-friendly cab

To tackle the ever growing menace of rising fuel price and risk of pollution, Shivaraj Muthuraman has invented a cab that runs on solar energy and electrical charging. The cab will be launched on August 14, 2013.

To watch video visit:

http://in.screen.yahoo.com/chennai-youngster-invents-hybrid-eco-060548283.html

Indian Teen Genius Drops Out Of College To Make It Big

 

In May this year, 19 year old Diwank Singh Tomer joined 19 other young and exceptional youngsters from around the world to become a Thiel Fellow. The Thiel foundation’s fellowship comes with a $100,000 cheque and access to some of the greatest mentors of our times not least of whom is the legendary Peter Thiel - PayPal co-founder and Facebook's first investor.

 

Tomer is now working on a platform to create interactive lessons in basic sciences in the mecca of technology– the Silicon Valley. It isn’t often that a youngster–schooled in the hills of Mussoorie  and a college dropout– makes it that far at 19. Tomer’s journey is both fascinating and inspiring.   It all started when he was eight when his mother took him to a summer coding camp.  "I also turned out to be pretty good at it and had a small article about me in the local newspapers when I was 8,” says Tomer, who was hailed as an “exceptional hacker,” by the Thiel foundation. 
 
Born in small town India, he was sent to boarding schools by parents who wanted him to get better education. In 10th standard, he scored 98% marks, studying at the Wynberg Allen School.  “I really picked up a good hold on spoken English there as well,” says Tomer, who completed high school in Delhi Public School in R K Puram, New Delhi. This is where he really started to learn coding. 

After school, he joined a premier engineering college in Goa and dropped out in just a month, last September.  “It was probably the most rewarding (and the most frightening) decision of my life and I don’t regret it at all,” he said and hastens to add that he has nothing against the institute.  “Just that, spending 4 years of my life getting a degree rather than working on things that I am passionate about seem like a poor investment of my time.” Dropping out of college to become an entrepreneur has been an incredibly exciting and humbling experience for him because of his love for building things. 

Tomer is the first technology entrepreneur in his family so it took some time to explain what he was up to, but his family has been supportive of his journey.  “The worst case scenario would have been that I failed, learned quite a bit and went back to college,” he said. After dropping out, he flew to the bay area where he met like minded people.  “Dropping out is definitely a bit more acceptable here (US) exponentially more so in the Silicon Valley where it’s even encouraged to some extent,” he says. In the US, he adds, that many schools have options to take a gap year or rejoining college within a few years. 

In the months to come, he has plans to prototype his idea, hire a team and raise funds to support his venture.

Source:
http://in.specials.yahoo.com/news/another-teen-genius-drops-out-of-college-to-make-it-big-082006756.html  

Creativity at Gowdavalli ZP Government High School

CREATIVITY AT GOWDAVALLI ZP GOVERNMENT HIGH SCHOOL

6^th, 7^th, 9^th and 10^th class students of Gowdavalli Zilla Parishat Government High School, about 45 KM from Hyderabad, swung into action the minute I walked into the class room to conduct creativity workshop.

Young minds were beaming with enthusiasm and were just waiting for my instructions.  The students got newspapers, straws, tape, scissors, thread etc. for the workshop.  I suggested building a water tank or a college building.  Some students came up with their own plans.  They wanted to build park, parrot cage, temple, a small town, etc.  I encouraged them to think independently and go ahead with their plans.

They were really engrossed in the entire workshop.  The teachers were very supportive.  I was really amazed at the imaginary and creative skills of the students.  Though some of the groups were short of material, they all managed to outsmart each other and came up with unique and creative concepts.  They managed to do it in the allotted time and with the limited resources and material.  A student presented me a greeting card made up of pulses.  To me it was a gold medal presented by a future innovator of India.

These students proved that they are second to none when it comes to creativity and innovation.  I requested the principal and the teachers to encourage the students.  I suggested them to present some of the challenges confronting the village and let the students come up with creative ideas to solve the problems.  You never know how these young minds from rural areas will amaze the entire world.  They need to be encouraged.  They are our future.  They have to be carefully nurtured. Some of them will surprise the world with the creativity and innovation. Unfortunately I have limited bandwidth to take up more such activities.  I will do my best; though I know what I am doing is not sufficient.  My quest will continue. There are many individuals who are encouraging creativity in government run schools.  It has to spread across the country and it has to be sustained on a continual basis.

Please take few moments and admire the creativity of the Gowdavalli ZP Government School children.    

  

Building World Class Organisations

BUILDING WORLD CLASS ORGANIZATIONS

An article published in DARE Magazine

 

Happy customers only goal for world class organizations

World class organizations do things differently to be the best of the best.

They believe in setting standards of excellence, whether it is in quality,

customer service, innovating, creating value, or taking caring of their staff.

                                                                                                 By Ravi Talluri

 

World class organizations produce superior goods and services, ranked by customers to be among the best of the best. They strive for excellence not only in their own industry, but other industries as well. Being “world class” means setting incomparable standards of excellence, in design, performance, quality, customer satisfaction and value creation. Few Indian companies currently belong to this hallowed club; indeed for many of them just surviving the white heat of global competition is a challenge. But, clearly there is ample scope and opportunity for Indian organizations to become world class—if only they could change the paradigm. Having worked in USA and India for more than two decades, I would like to share my insights on how we can become world class.

Customers: Customers are the very cause of the existence of the business. The business starts and ends with customers. Understanding customer requirements and then fulfilling them with suitable products and services is of paramount importance for the success and growth  of any organization. World class organizations continuously strive for complete customer satisfaction and aim for customer delight. I had the opportunity to work for some Fortune 500 companies in USA. In our quarterly review meetings, the first item on the agenda was to discuss customers and their feedback. I have never attended a quarterly meeting where the first agenda was not customers. I was once informed about a customer issue in the middle of the night. The customer was upset with the performance of our product. I immediately asked for the product to be replaced and met the customer. The customer was pleased because we replaced the product immediately and made sure that there was minimal disruption to his production schedule. Later on, I briefed my senior management about the issue. The entire top brass of the organization backed my decision to replace the product immediately. They felt that I took the correct decision to make sure that complete customer satisfaction was ensured. A couple of weeks later, the customer mentioned the incident and our dedication and passion for customer satisfaction in an international gathering. This further enhanced our market image. Customer feedback and satisfaction was the guiding force for developing corporate strategies. Indian companies should make it a point to spend more time with their customers and make complete customer satisfaction their top priority. Understanding customer requirements and meeting their expectations is very vital for the long term success of Indian organizations. Customer feedback is important for gauging customer satisfaction levels. Formal mechanisms should be deployed for understanding customer requirements and capturing their feedback. This information should be used for developing and improving products and services. Employees should be informed about the importance of customers, their satisfaction and their feedback. What sets world class organizations apart from the rest is how well one understands one’s customers and offers them products and services which meet and exceed their expectations.

 

VOICE OF CUSTOMER

Capturing customer needs, aspirations, expectations, aversions and requirements is the voice of the customer. This can be done by direct customer interactions, market surveys, observations, warranty data, etc. Once the voice of the customer is captured, the data has to be organized. Tools such as affinity diagrams, QFD, etc., are helpful in organizing the data. These methodologies and tools will systematically link the voice of the customer with various business functions such as marketing, design, quality, production, manufacturing, sales, etc., and align the entire company towards designing and developing products and services to meet customer requirements.

 

Value creation: The most profitable and fastest growing players in their respective markets put value creation first, not growth or size. These world class companies have built their business models around value creation. Their focus is on value creation for customers, stakeholders, their employees and suppliers. High value creation organizations constantly challenge themselves and ask what we can do that is different from the competition, and how we can create value. Value creation for customers means developing and offering high quality products and services that they find useful and that give them complete satisfaction. Providing superior value to customers results in long lasting customer loyalty. Value for employees means being treated respectfully and being involved in the decision making process. Employees value meaningful work, excellent compensation opportunities, and continued training and development initiatives. Providing consistent and superior returns is value for the investors and stakeholders. If Indian companies want to grow to greatness, they have to put value creation first.

Innovation: To meet the changing aspirations of customers, world class companies are constantly trying to offer innovative products and services. Those who are unable to innovate are in the process of losing business. World class companies encourage employees to develop innovative products and services. While I was working for an automotive company, our group came up with a proposal to develop an airbag to save a child in a mother’s womb during a crash. The management gave the green signal to develop such a product. Organizations should continuously focus on product and process innovation. Product innovation will help organizations to stay ahead of the competition. Process innovation will help them to become more flexible and improve quality standards. Few Indian companies are pioneers of innovative products and services. Innovation is essential not only for gaining competitive advantage, but for the survival of organizations. Employees should be encouraged and empowered to look at opportunities and challenges from a different glass prism. Conducive atmosphere should be created so that it allows employees to engineer innovation. World class companies do not rest on their laurels, they continuously focus on how to make products better tremendous importance to continuous improvement.

Quality: Superior quality products and services are the hallmarks of world class organizations. Quality is everyone’s job. This culture should be ingrained in every employee of the organization. Quality is not inspected for; it is built into the product or service. Quality at source is the philosophy that is adopted at the early stages of the product concept. Every employee feels that it is his/her responsibility to produce world class products or services. Customers are expressing their loyalty by buying superior quality products. Superior quality is the shortcut to becoming world class. Quality is a journey, not a destination. World class companies are obsessed with superior quality. A mindset change has to take place and quality has to be looked at from a different perspective for Indian companies to become world class. Quality is not just about performance. It starts from taking the order, delivering the product, after sales and service – the entire lifecycle of the product. Customers are delighted when they buy products or services from world class companies.

Quality is a journey, not a destination. World class companies are obsessed with superior quality.  A mindset change has to take place and quality has to be looked at from a different perspective for Indian companies to become world class. 

Ravi Talluri
Management Consultant

Benchmarking: World class organizations are continuously benchmarking themselves against the best of the best and striving for excellence in all areas. In fact, some world class organizations spend a lot of time studying the competition, understanding their organization, reviewing their products and strategies. Organizations set tough internal standards and try to exceed those standards. This is how they became world class organizations. World class organizations benchmark customer satisfaction, financial performance, product quality and performance, internal processes, productivity, employee development, safety, etc. Companies identify various metrics for benchmarking based on the products and services they are offering. Companies use both internal and external benchmarking approaches. I had an opportunity to work on such a benchmark assignment while I was working in USA. The benchmark set was against that of a Japanese company. Though USA and Japan were rivals in business, everyone agreed to benchmark the Japanese company. The group spent several months in the benchmarking exercise. This helped in the development of better quality products. Organizations have to make it a habit to continuously benchmark and strive for excellence. Indian companies have to assess to know if what they are doing is the best and what they are on their way to achieving is truly world class. They should benchmark against high performing organizations. Organizations have to aim for the highest standards and implement plans that will help them to join the world class club.

Leadership: The success of world class organizations can be traced back to leaders who possess world class leadership qualities. I was fortunate to work with a senior executive of a Japanese world class company. This leader would not be satisfied with anything less than excellence. He was very demanding and would never comprise on quality and safety aspects. He led by example. At times, when I could not solve a problem, he would stand by my shoulder and show me how to solve the problem. I was surprised by his dedication. Though he was a very senior executive, he would stand along with me for more than 12 hours and for several days and help me solve the problem. Though my association with this leader was for a very brief period, I learned a lot from him and understood how his company had become world class. World class companies are not built overnight. Leadership plays a vital role in shaping the destiny of any organization. Some of the common traits of leaders that I have observed are: They have a very clear vision of the organization; they communicate well with employees; they have impeccable integrity and live by example; they are very passionate about what they are doing and dedication is in their DNA; they nurture creativity and allow openness and treat all employees equally; they are very aggressive, yet they live with humility; they take stress very well and do not get frustrated very easily; they do not accept anything less than excellence; and, they are constantly looking at the future. Indian companies must identify and nurture the right leaders and, more importantly, allow them to transform the company into a world class company.
Organization: World class organizations take a lot of pride in their human capital. The quality of its employees is a report card on the world class status of the organization. These organizations not only attract the best talent, but also retain them. Employees are very well respected in such organizations. Continuous training and development of employees is the hallmark of world class companies. Conducive atmosphere is created so that employees can make meaningful contributions to the organizations. Creativity is nurtured. Employees do not join these organizations just for the compensation packages. They look beyond compensation; they look for recognition, growth, development and happiness. They get plenty of these in world class organizations. Indian companies also have to reach out and should have the insatiable desire to become world class. The need of the hour is the spirit to become world class.
The journey is full of challenges, yet it is possible to achieve world class status. I am an optimist. I will be looking forward to the day when I can write an article about how Indian companies have become world class. Perhaps, that will be the proudest day for all of us.
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Ravi Talluri worked with auto majors in the US and is currently a management consultant focusing on SME and rural development. Ravi teaches at various engineering and management colleges in Andhra Pradesh. He lives in Hyderabad.